Wednesday, 30 June 2010


BT Wholesale are currently experiencing a major national fault meaning that users are unable to connect, or once connected may disconnect. They are working on this matter as a priority and will resolve it as quickly as possible.

We are expecting a BT Wholesale update at 10.30am.
We apologise to any customer affected by this.

Update from BT Wholesale:

This issue is still being worked on by BT engineers, the current fix ETA. is 13.00.

We will notify you of any further updates.

BT work continues, although most customer services have been restored.

We are awaiting a further update from BT at approx 15.00


BT Wholesale have confirmed this fault has now been resolved, and on their behalf we applogise to everyone who was affected by this.

Replacement hardware is on site and will be installed during an emergency maintenance window which is scheduled to take place between 00:00 and 06:00 tomorrow morning. Affected customers are expected to experience a disruption of service whilst this work is being carried out.


Apologies, we are seeing a reoccurence of the issue.
The maintenance work between 00:00 and 06:00 1st July should resolve this issue


Last nights work has resolved this issue.
Again we apologise for any inconvenience caused by this BT outage