Wednesday, 7 April 2010

Closed - ADSL Network Outage

We are currently experiencing intermittent issues with ADSL connectivity.

Users may be seeing the BT RAS holding page, anyone experiencing this issue please power down your router/modem for 20 - 30 minutes.

Once we have an update from BT we will update this post.

Support Team.


Update (11:00am): All DSL connections should be operational again (please reboot equipment to re authenticate if required), the issues was between the BT RAS and our Radius servers and is still under investigation, once we have the root cause we will post the update.

Hosting Services Outage.

We have experienced a network issue this evening which may have resulted in a degraded service for some users, a switch within the core network has been identified as the cause and has now been isolated.

Some users may experience slight delays on messages sent during the outage, normal service has now resumed please accept our apologies for any inconvenience this has caused.