Description: Work on CP2

Description:  Work on CP2

Date/Time: 08/12/2009 02:00

 

At 2am work will be carried out on one of our central pipe routers (CP2) to relocate it to our new DSL network core.  This will have no long term effect however users connected to this central will be disconnected.  These should automatically reconnect to another available central pipe router.

 

Many thanks for your understanding in this matter, and for your continued business.

 

Closed - 20cn Slow Speed Issues

A small number of users are experiencing speed issues with the 20cn network.

Our engineers are currently investigating this issue and we hope to have an update soon.

Closed - DNS Issue

We are currently aware of a DNS issue affecting the DNS server 88.212.191.160,
We hope to have this resolved ASAP.

21cn Bras-Red3 Wolverhampton Outage

We believe we have seen a re-occurance of issues with BRAS red3 in wolverhampton, affecting service for 21cn broadband users in and around that region.  BT are currently investigating.

Please check here for futher updates.  186k resellers can check if a user is affected by this outage by using the dolphin advanced diagnostics within their management portal.

20cn ADSL Issues

We are currently investigating routing issues on our 20cn ADSL network.
We hope to have an update from our engineers shortly.