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UPDATE 17:00 - NTL engineers have resolved a provisioning fault on their side which has resolved this issue, the network is no longer deemed "at risk".
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UPDATE 17:00 - An engineer from NTL is due to arrive at Telehouse at appropriately 18:30 to investigate the network link involved in the earlier outage.
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UPDATE 15:55 - Normal service has now resumed, however the network remains at risk until further notice.
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We are currently experiencing a network outage, engineers are working on this as a priority, further updates will be posted when we have more information.
We apologise to our affected customers.
Tuesday 10 January 2012
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