[CLOSED] Emergency Network Maintenance

We will be carrying out emergency network maintenance at 00:00 on the 25th January 2012.

Some customers may experience a brief outage to their DSL service at the above time.

We apologise for the inconvenience caused by this essential work.

[CLOSED] BT Wholesale Issue

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UPDATE 22:30 - Service has been restored.


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UPDATE 21:19 - BT Wholesale confirm they are experiencing a BGP related issue causing this outage.


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BT Wholesale are currently investigating a network outage which is affecting some 20CN circuits. Once we have an update we will inform you.


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[CLOSED] Network Outage

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UPDATE 17:00 - NTL engineers have resolved a provisioning fault on their side which has resolved this issue, the network is no longer deemed "at risk".

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UPDATE 17:00 - An engineer from NTL is due to arrive at Telehouse at appropriately 18:30 to investigate the network link involved in the earlier outage.

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UPDATE 15:55 - Normal service has now resumed, however the network remains at risk until further notice.

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We are currently experiencing a network outage, engineers are working on this as a priority, further updates will be posted when we have more information.

We apologise to our affected customers.