Wednesday, 2 December 2009

21cn Bras-Red3 Wolverhampton Outage

We believe we have seen a re-occurance of issues with BRAS red3 in wolverhampton, affecting service for 21cn broadband users in and around that region.  BT are currently investigating.

Please check here for futher updates.  186k resellers can check if a user is affected by this outage by using the dolphin advanced diagnostics within their management portal.

Tuesday, 1 December 2009

20cn ADSL Issues

We are currently investigating routing issues on our 20cn ADSL network.
We hope to have an update from our engineers shortly.
21cn Bras-Red3 Wolverhampton Outage

There is currently issues with the Bras-Red3 in Wolverhampton.
This is currently under investigation, and we are awaiting an update.

Once we have received more information we will update this post.

Monday, 9 November 2009

Geographical Broadband Outage - Faraday

We have identified a potential geographical broadband outage in areas connected to the Faraday point of presence. This is affecting 20cn and 21cn lines.

Further information to follow

Tuesday, 27 October 2009

[MSO Slough - Reading]



We have identified a major outage in the Slough and Reading area affecting 20cn and 21cn circuits in the Berkshire area.

We are awaiting more information and will update you once received.