20cn ADSL Issues

We are currently investigating routing issues on our 20cn ADSL network.
We hope to have an update from our engineers shortly.

21cn Bras-Red3 Wolverhampton Outage

There is currently issues with the Bras-Red3 in Wolverhampton.
This is currently under investigation, and we are awaiting an update.

Once we have received more information we will update this post.

Geographical Broadband Outage - Faraday

We have identified a potential geographical broadband outage in areas connected to the Faraday point of presence. This is affecting 20cn and 21cn lines.

Further information to follow

[MSO Slough - Reading]

We have identified a major outage in the Slough and Reading area affecting 20cn and 21cn circuits in the Berkshire area.

We are awaiting more information and will update you once received.

[Co-location Customers Leeds]

Morning Outage 27th Oct 2009 (00:30am to 00:45am).

At 00:30 this morning we experienced two 5 minute outages. These outages were a result of emergency firmware changes at "Poplar" (London Docklands) preformed by NTL who supply one of our Leeds-London link;

We received no notification of this planned work but are taking steps to ensure we receive all future notifications.

Co-location customers may have lost connectivity to their servers for the duration of this outage.

We apologise for any inconvenience caused.