20cn blip 20:15 - 20:30

At approx 20:15 there was an issue affecting 20cn lines, the affected lines started re connecting at approximately 20:30.

We are currently speaking to BT regarding an explanation of the connection drop.

We will keep you informed.

BRAS outage

We have identified a potential issue with BRAS red1.ls-bas within the 21st century network.

We believe this may be causing issues in the bradford and west yorkshire area.

We are working with BT to determine what may be causing this and come up with a resolution.

21CN-BRAS-RED1.BS

A potential issue has been detected with BRAS-RED1 on the Bristol section of the 21st century network.

We are currently investigating alongside BT on this issue. Potential affected exchanges include:

Christchurch
Ferndown
Kingsmead
Totton
Weymouth

21CN-BRAS-RED1.BS

BT are currently working on an issue affecting 21CN-BRAS-RED1.BS (Bristol)

Christchurch

Ferndown

Kingsmead

Totton

Weymouth

Notice of IP Address changes

Please be aware that throughout today there will be some IP address changes, this will only affect certain customers and any technical issues should be reported to Support as normal.

Thanks