Friday, 16 October 2009

21CN-BRAS-RED1.BS

BT are currently working on an issue affecting 21CN-BRAS-RED1.BS (Bristol)

Christchurch
Ferndown
Kingsmead
Totton
Weymouth

Monday, 5 October 2009

Notice of IP Address changes

Please be aware that throughout today there will be some IP address changes, this will only affect certain customers and any technical issues should be reported to Support as normal.

Thanks

Thursday, 24 September 2009

Outage for customers

Start Time: 09:03 - 24/09/09
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We have had a brief connectivity issue on one of our central pipes effecting end user connections. Ordinarily these connections would have reconnected immediately, however the BT authentication servers were under extraordinary load at this time and as such the reconnection's were slower than would ordinarily be expected.
This issue was cleared at 09:38 - 24/09/09.
All effected users should now be able to reconnect. In some cases the end user may need to reboot their router to re-initiate the connection.
We apologise for any inconvenience caused.

The 186k Team

Friday, 18 September 2009

Current outage affecting services

There is currently a BT Wholesale service outage affecting Slough and the surrounding areas. We are awaiting an update from BT at this time.


The 186k Team