Closed - ADSL DNS Outage

Some ADSL customers may have experienced a DNS outage between 3 am - 4 am this morning.

This was due to a power issue in Telehouse (currently under investigation).

If any customers are still experiencing DNS issues on their ADSL connection could you please reboot your equipment.

Thank you.

Stalled - Telinco Covs Platform

There are currently issues with the COVS hosting platform, we are working with the Telinco engineers to help them resolve this issues.

Customers on the platform will experience web and mail issues.

This issue in not affecting the 186k hosting platform.

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We have moved most customers away from the Telinco platform to ensure a more reliable hosting solution.

Any customers still affected please contact us on:

Phone: 08701 222 186
Email: support@186k.co.uk


Thank you.

Information - Transit provider issue.

We have identified an issue with one of our transit providers and this is being investigated.

We are not expecting customers to see any effects of this.

Closed - ADSL Intermittent connectivity

Some customers are experiencing intermittent connectivity.

This is currently under investigation with our engineers.

[13:38]

All affected connections are now believed to be stable.

We are still awaiting an update as to what the issue was and will add this to the post when received.

Please accept our apologies for any inconveniences caused during the issue.

Closed - Shared FormMail script

There is currently an issue with the shared frommail script.

Update:- 3rd Feb 10

We believe this issue will be resolved before end of play today.


FormMail issues now resolved.