Thursday, 3 December 2009

Closed - DNS Issue

We are currently aware of a DNS issue affecting the DNS server 88.212.191.160,
We hope to have this resolved ASAP.

Wednesday, 2 December 2009

21cn Bras-Red3 Wolverhampton Outage

We believe we have seen a re-occurance of issues with BRAS red3 in wolverhampton, affecting service for 21cn broadband users in and around that region.  BT are currently investigating.

Please check here for futher updates.  186k resellers can check if a user is affected by this outage by using the dolphin advanced diagnostics within their management portal.

Tuesday, 1 December 2009

20cn ADSL Issues

We are currently investigating routing issues on our 20cn ADSL network.
We hope to have an update from our engineers shortly.
21cn Bras-Red3 Wolverhampton Outage

There is currently issues with the Bras-Red3 in Wolverhampton.
This is currently under investigation, and we are awaiting an update.

Once we have received more information we will update this post.

Monday, 9 November 2009

Geographical Broadband Outage - Faraday

We have identified a potential geographical broadband outage in areas connected to the Faraday point of presence. This is affecting 20cn and 21cn lines.

Further information to follow