Wednesday 23 February 2011

[CLOSED] authentication Issues

We are currently experiencing issues with radius authentication.
Due to this 21CN Circuits may get the BT termination page and/or a BT IP address.

In this situation please ask your end user to power off their router/equipment for a minimum of 20 minutes and retest.

The issue is being investigated as top priority.

Apologies for any inconvenience caused. Further updates will be posted ASAP

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The RADIUS authenticated issue is now resolved.

Once again please accept our apologies for any inconveniences caused during this outage.

The 186k Team

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